Shipping and Returns
1. - Prices
All prices are expressed in Euros and 21% VAT is included in them.
All shipments to Spain, are aggravated with the VAT excluding Canary Islands, Ceuta and Melilla, which are exempt.
In the same way, any product that is sent to the European CE, will exempt from VAT, for it must present the corresponding CIF intra-(No VAT), by fax or email. Exports to go anywhere in the world free of VAT
2. - SHIPPING AND FORMS OF TRANSPORTATION
Delivery by courier. With this system, you will receive a notice of Posts, to go to pick up your package at the post office nearest to you. The deadline for any parcel sent by USPS Ferni Torneados not dependent, but we estimate between 5 and 20 working days.
All goods travel at purchaser's risk. In case of delay, loss or damage the buyer make the claim for post, will not be until they have spent at least 20 working days of the dispatch of the consignment.
Turned Ferni giving all the information needed to make the necessary claims.
3. - PAYMENT
Turned Ferni offered as forms of payment:
BANK TRANSFER: Payment is done prior to shipping the goods. To pay by bank transfer, please ask us to check on the exact total amount, and bank details.
4. - Return Merchandise
If the customer is not satisfied with the purchased product or it is faulty, you can return it within 30 days after receipt, provided it has not been used, and retains its original packaging. The buyer will bear the cost of return shipping, and the product will be replaced, exchanged for another or returned the same amount, as decided by the client.